Terms of service

These Terms of Service govern your access to and use of Wristelle.store and your purchase of products from Wristelle.
By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service to the extent permitted by applicable law.
1. About Wristelle
Wristelle is an online retailer offering pet feeding, enrichment, lick mat, slow feeder, and related products.
Wristelle was established in 2022.
Our contact details are:
Website: Wristelle.store
Email: support@Wristelle.store
Phone: 805-797-0926
Address: 6300 Variel Ave, Apt #225, Woodland Hills, CA, United States
2. Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not intentionally interfere with website functionality, attempt unauthorized access to restricted systems, introduce malicious software, engage in fraudulent transactions, misuse promotional offers, or use our services in a manner that violates applicable law.
3. Product Information
We make reasonable efforts to present product descriptions, photographs, dimensions, colors, features, and other information accurately.
However, colors may appear differently depending on device displays, lighting, photography, and individual screen settings. Minor variations may also occur where products are manufactured in different production batches.
Customers should review the applicable product description before completing a purchase.
4. Pet Product Responsibility
Products should be selected and used appropriately for your individual pet.
Pet size, age, behavior, chewing habits, feeding habits, and other factors can affect suitability. Unless expressly stated otherwise, pet accessories should be used with appropriate owner supervision.
Immediately discontinue use of a product if it becomes damaged or presents a potential hazard to your pet.
Product information on Wristelle.store is provided for general informational purposes and should not be interpreted as veterinary or medical advice.
If you have concerns regarding your pet’s health, diet, behavior, allergies, or medical condition, consult an appropriately qualified veterinary professional.
5. Orders
Submitting an order constitutes an offer to purchase the selected products.
We reserve the right, subject to applicable law, to decline or cancel an order for legitimate reasons such as suspected fraud, payment authorization problems, inventory errors, incorrect pricing, shipping restrictions, or inaccurate customer information.
If payment has already been collected for an order that we cancel, an appropriate refund will be issued.
6. Pricing
Prices displayed on Wristelle.store are subject to change from time to time.
The price applicable to an order is generally the price displayed during checkout when the order is submitted, subject to correction of obvious errors and applicable law.
Taxes, duties, customs charges, or other governmental charges may apply depending on the destination and local regulations.
7. Payment
Customers must provide accurate and authorized payment information.
Payment processing may be handled by independent third-party payment providers. Those providers may apply additional terms, privacy practices, fraud prevention procedures, and authorization requirements.
8. Shipping
Wristelle offers free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not absolute guarantees because circumstances outside our reasonable control—including customs procedures, carrier disruptions, severe weather, public holidays, and incorrect delivery information—may affect transit times.
Additional information is available in our Shipping Policy.
9. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Customers should review that policy before initiating a return.
10. Intellectual Property
Unless otherwise indicated, website materials associated with Wristelle—including original text, branding, graphics, page layouts, and other proprietary content—are owned by or licensed to Wristelle and are protected to the extent provided by applicable intellectual property laws.
No rights are granted except those expressly stated or necessarily implied for ordinary personal use of the website.
11. Third-Party Services
Our website may rely on third-party services for payment processing, analytics, hosting, shipping, ecommerce functionality, and other operations.
Wristelle is not responsible for independent third-party services beyond the extent required by applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Wristelle will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
13. Changes to These Terms
We may revise these Terms periodically to reflect operational, legal, regulatory, or service changes.
The current version will be published on Wristelle.store with an updated revision date where appropriate.
14. Contact
Questions regarding these Terms may be directed to support@Wristelle.store.